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FAQ

Q:  I purchased version 5.8 of My Calendar. Am I eligible for an upgrade price?

A:  Yes you are. Any version of My Calendar is eligible for the 1/2 price upgrade as long as you have your original key. We do not store keys sent to customers.


Q:  I want to create calendars for several organizations. Can I have separate notes for each group?

A:  Yes. You can have any number of notes. Duplicate an existing note file or use the "Save As.." command from within the program.  Double click on your new file to use the notes or select "Open" from within the program to open and use your new note file.


Q:  What other features will be available when I receive my key and enter it?

A:  Only those items noted in the shareware window are limited or disabled.  Please make sure EVERYTHING is working to your satisfaction BEFORE purchasing the program.  My Calendar will not function differently once you enter the key. It will only remove the limitations noted.


Q:  I want the calendar I create to always be on my desktop. Does My Calendar have to be running to make this happen?

A:  You want to use the command "Create Desktop View".  It will create an image of the current month or year (depending on the current view) and place it in your Macs Desktop Image folder. It will then set the desktop view to that image displayed any time your mac is running.  To remove it simply use the System Preferences.


Q:  My receipt from Kagi did not include the key. What Happened?

A:  When you enter your credit card data and select to purchase the program Kagi still needs to verify your card. Once that is complete (usually 1/2 hour or less but it can take up to 4 hours) you will receive a thank-you email that contains your purchase information and the key necessary to unlock the program.  Kagi will also notify you if there is some problem with your card.


Q:  I notice that My Calendar is not a Universal Binary file. Why?

A:  My Calendar may be rewritten as a UB program in the future but there are no features in the program that would benefit from that change at this time.  My Calendar has been tested on the latest equipment from Apple using OSX 10.5 and runs very well.


Q:  Do you offer discounts for multiple users?

A:  Yes we do.  My Calendar is in use by many universities, school districts, groups and organizations.  Please contact us at techsupport@mycalendarsoftware.com and we can work with you for any size group.


If you purchased any version of My Calendar on or after October 1, 2007 you are entitled to a free upgrade. Send us an email techsupport@mycalendarsoftware.com with your original purchase date and the key you received and we will issue you a new key for My Calendar 2008.  Thanks for your business.